After Your Purchase

Information for caring for your jewelry and store updates.

Product Care

  • Mizuhiki Jewelry Care

    - Avoid exerting excessive force.

    - Avoid contact with liquids of any kind (water, perfumes, creams, etc.)

    - Store your jewelry in a sealed bag or box.

    - Keep away from high temperatures, humidity, and direct sunlight.

    View detailed care instruction 

  • Shimenawa Wreath Care

    -For decorative use only.
    -Avoid moisture and direct sunlight.
    -Indoor use is recommended.
    -Do not bend or apply pressure, as the shape is fixed.

If You need Assistance

  • Repairs & Lost Items

    Information about lost items or minor repairs is available on our policy page.

    Please review the details before contacting us.

    View Details 

  • Frequently Asked Question

    Answers to common questions.



    View FAQs 

Contact

  • Etsy Orders

    For Etsy purchases, please contact us via Etsy Messages.

    Etsy Messages 

  • Website Orders

    For website purchases, please use the contact form.

    Contact Form 

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