Repairs & Lost Items

If your item arrives damaged or with a defect, please contact us within 3 days of delivery with clear photos.

After review, we will offer a repair or replacement at no cost, if the issue is confirmed to be due to a defect or shipping damage.

This does not apply to damage caused after use, wear and tear, or accidental handling.

Minor repairs may be available depending on the condition of the item.

Examples include:

- Hardware replacement

- Detached parts

- Minor shape adjustments

Repairs are offered as a paid service.

We offer replacement options for lost items as a paid service.

If one earring is lost, we may offer replacement options depending on the design and material availability.